Contact Us
Last updated: 1 November 2026
Questions about your account, a payment or a refund? Reach us through any channel below. For payment problems, always include the order code (starts with NT).
- Discord: Discord server, #support channel
- Report form: newellro.cloud/support (sign-in needed)
Support hours
Support is open 24 hours a day, every day. Cash Points and Premium delivery is also automatic 24 hours a day.
Operator
PT NEWELL DIGITAL GAMING, Jakarta Barat, Indonesia
See also: Terms of Service · Refund Policy · Privacy Policy