Server Rules
This page is the official copy of Newell RO's terms and rules. The same text is shown in the
agree / disagree window every time the client starts (the licence.txt file). That file lives on the
player's computer and anyone can edit it, so if the two differ, this page is the one that applies.
By pressing agree in the client, you accept the rules below.
1. About this server
Newell RO is a free, fan-made private server. It is not affiliated with, endorsed by, or connected to Gravity Co., Ltd. or any official Ragnarok Online service. Ragnarok Online and all related names and artwork belong to their owners.
2. Your account
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You are responsible for your account and everything done with it. Never share your password with anyone.
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Staff will NEVER ask for your password.
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Account sharing, selling or trading accounts is at your own risk. Lost or stolen items will not be restored.
3. Fair play
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Third-party bots, macros, auto-clickers, packet tools, speed hacks and any modified client are forbidden.
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The built-in Auto-Combat and Auto-Support are the only allowed automation.
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Up to 4 game clients per computer, of which at most 3 may use Auto-Combat / Auto-Support.
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Abusing bugs or exploits is forbidden. Report them to the staff instead. Reported bugs may be rewarded.
4. Conduct
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Be respectful. Harassment, hate speech, threats, scamming and impersonating staff are not allowed.
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No spamming or advertising other servers.
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Real-money trading (RMT) between players is allowed: you may buy or sell items, zeny, Cash Shop items or characters for real money, at your own risk. The staff does not mediate these deals and does not restore anything lost in one.
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Scamming other players is forbidden: taking payment or items without delivering, fake payment proof, pretending to be someone else, or going back on a deal.
5. Purchases
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Playing is free. Cash Points and Premium Service are optional purchases.
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All purchases are final and non-refundable. They give the right to use virtual items in the game, not ownership of any in-game item or account, and cannot be exchanged back for money.
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Full terms: Terms of Service and Refund Policy.
6. Enforcement
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Breaking these rules can lead to a warning, mute, jail, item or zeny removal, account ban, or a hardware ban covering every account on the same computer.
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Staff decisions may be appealed through the official support channels.
7. Changes and availability
- The server is provided "as is". Downtime, rollbacks and data loss can happen.
- These rules and the game itself may change at any time. Continuing to play means you accept the current version.
Example Sanctions
This table is a guideline, not a limit. The staff may give heavier sanctions for repeated offenses or for offenses that harm many players.
The official bot is allowed
Auto-Combat is a server feature and may be used. What is forbidden are programs from outside the game. The per-computer client limit is enforced by the server automatically, so a 5th client (or a 4th Auto-Combat) is refused right away.
Found a Bug?
Players who report serious bugs will be rewarded. Players who quietly abuse them will be banned. Report a bug in one of these places:
Appeals
If you think a sanction was wrong, send an appeal with your account name, character name, and the time it happened: