Prontera NPCs

Almost every service and feature NPC is gathered in Prontera, which has a remodelled look on Newell RO. Type @mt from anywhere to go straight there. You arrive south of the central fountain, near the Warper and the Healer.

Around the Fountain

NPC	What it does	Coordinates
Warper	teleport between maps (Niflheim and its fields appear only after the character has reached Niflheim once on foot through the Umbala Dungeon or by the Umbala bungee jump; same for @go 13)	152, 189
Healer	free heal + Increase AGI & Blessing (5 min, Premium 15 min + free identify), automatic when you walk near	160, 189
Kafra Employee	storage, save point, and Kafra services	150, 191
Job Master	change jobs without quests; first job change gives a starter weapon (+1000 Arrows / 1000 Bullets / 500 Shuriken for Archer / Gunslinger / Ninja), once per character (no Baby Novice: Babies come only from adoption)	147, 192
Reset Girl	reset stats and skills	145, 194

West Side

NPC	What it does	Coordinates
Universal Rental	rent a Cart, Falcon, or Peco Peco	136, 168
Ammunition Shop	arrows, Venom Knife, bullets, Bloody Shell, shuriken	136, 171
Platinum Skills	get platinum skills for 1,000,000 zeny (only charged if you learn a new skill; the Job Master does not give them)	136, 174
Reward Officer	redeem reward codes	146, 171
Daily Quest	6 daily Collect and Hunt quests	146, 175
Wise Old Woman	remove cards from your equipment	144, 177

East Side

NPC	What it does	Coordinates
Bulk Seller	sell everything on your sell list at once	165, 168
PvP Master	enter the PvP arenas	165, 171
Tool Dealer	potions, Yggdrasil Leaf, Fly Wing, Butterfly Wing, Blue Gemstone, and general supplies	165, 175
Stylist	change hairstyle, hair color, and clothes color	167, 177

Services Row (y = 184)

NPC	What it does	Coordinates
Ticket Exchanger	Cash Points ⇄ Newell Tickets	166, 184

Outside Prontera

NPC	Location
Warper and Healer	almost every town
Official refine NPCs (Hollgrehenn, Suhnbi, etc.)	major towns, see Refine

Service Details

Wise Old Woman

Removes the cards from one piece of equipment you are wearing.

Price	1,000,000z per item (any number of cards), plus 1 Star Crumb and 1 Yellow Gemstone
Weight	under 50%

Before she starts, you choose what matters more to you: the cards or the equipment.

Result	Chance
Success: you keep the equipment and every card	90%
Nothing removed, nothing lost (except the fee)	2%
Cards removed, but the side you did not choose is destroyed	6%
Equipment and cards destroyed	2%

The fee is never refunded.

Reset Girl

Base Level	Price (skills or stats)
1 - 40	free, for every class (transcendent too)
41 - 70	100,000z
71 - 90	250,000z
91 - 98	500,000z
99, or a transcendent class from Lv 41	1,500,000z

• Skills and stats together cost 1.8x.
• No resets during the War of Emperium or in the hour before it.
• Get off your Peco Peco, remove your Cart and Falcon, and keep your weight under 50%.

Bulk Seller

Add items to your sell list once, then sell all of them with one click whenever your inventory is full. Prices are the same as the Tool Dealer (Overcharge included). Items that are equipped, in the Favorite tab, refined, carded, or enchanted are always skipped.

Left Out on Purpose

NPC	Reason
Card Seller	cards have to be hunted, not bought
NPCs selling equipment/cards for zeny	to protect the server economy
Private MVP Room	removed on 21 October 2026: MVPs are hunted in the open world